Trusted by operators at 12+ companies

AI sidekicks that do the work
your team shouldn't have to.

We design and deploy custom AI agents for small and mid-sized teams — lead qualification, support, ops automation. Built around the way you actually work, owned entirely by you.

95%

of repetitive work automated

4 wks

from kickoff to production

100%

owned by the client

Working with teams at

NORTHWINDACME◇Lumen/CoHelioParallax▴

live demo

Here's what a Support Sidekick actually does.

Real customer message, real tools called, real ticket resolved — in the time it takes to read this sentence.

> support-sidekick.live
live
Model: claude-sonnet-4 · routed via Zendesklatency 1.2s

01 — why sidekicks

Most teams are still doing this the hard way.

Generic AI tools don't solve real workflow problems. A purpose-built sidekick does.

The old wayWithout a sidekick

Your team drowning in repetitive work.

  • Reps spend hours qualifying leads that go nowhere
  • Support team drowns in repeat tier-1 questions
  • Approval chains stall in someone's DMs for days
  • Generic AI tools that bolt on but don't integrate
  • Tribal knowledge buried in Slack threads from 2022
The sidekick wayWith Sidekick Solutions

Custom agents doing the real work.

  • Sidekick qualifies and routes leads before lunch
  • Tier-1 tickets resolved automatically, humans handle the rest
  • Approval workflows run on schedule, escalate when needed
  • Purpose-built agents wired into your actual stack
  • A private brain that searches every doc and decision

02 — what we build

Five kinds of sidekicks.

Pick the agent that matches your highest-leverage workflow. Each one ships with a live, working interface — these are real previews.

JD
Jordan Diaz · Northwind
Inbound · 320 employees
Qualified
Lead score87/100
/ 01

Sales Sidekick

Qualifies inbound leads automatically, drafts personalized outreach, and books meetings directly into your calendar — before a human has to look at anything.

  • +Lead scoring & qualification
  • +Outreach draft generation
  • +Calendar booking automation
Inbound ticket
#4521Where's my order?
Triage
Resolve
Done · 14s
/ 02

Support Sidekick

Handles tier-1 tickets, escalates intelligently when a human is needed, and gets smarter from every interaction with your docs and past resolutions.

  • +Ticket resolution & triage
  • +Intelligent escalation routing
  • +Knowledge base learning
Weekly report run
Pull metrics from Stripe0.2s
Aggregate by segment0.2s
Format & post to Slack0.2s
/ 03

Ops Sidekick

Automates internal workflows, generates reports on schedule, and removes the back-and-forth from approval chains so things keep moving.

  • +Workflow automation
  • +Scheduled reporting
  • +Approval chain management
Internal search
refund policy for B2B?
Refunds_v3.notion
Q4-policy-deck.pdf
/ 04

Knowledge Sidekick

A private brain for your company — searches your docs, surfaces past decisions, and answers the questions your team keeps asking each other.

  • +Document Q&A
  • +Decision & policy retrieval
  • +Onboarding acceleration
9:41·●●●● 5G
SK
Carmen Reyes
online
Client support · FAQ + bookings
😊
Message
📎
most requested
/ 05

WhatsApp Sidekick.

Your customers already live in WhatsApp. Meet them there with an agent that handles the conversations that follow the same patterns every time — so your team handles the ones that don't.

/ 01

Client support

FAQs, appointment bookings, and after-hours enquiries. The same patterns daily — one agent handles them on repeat, customers still get fast, helpful replies around the clock.

/ 02

Onboarding

Collecting documents, sending welcome packs, setting expectations. First impressions are everything, and this flow follows the same steps every time. Perfect for automation.

/ 03

Reporting

Weekly summaries, KPI tracking, and flagging issues early. Instead of pulling numbers manually, an agent compiles everything so Fridays are spent on growth, not spreadsheets.

/ 04

Troubleshooting

Common issues triaged and diagnosed instantly. The agent walks customers through fixes, escalates the genuinely hard problems, and learns from every resolved case.

Built onWhatsApp Business APITwilio / Meta CloudYour CRMYour booking system

03 — how it works

From idea to deployed in four weeks.

A fixed timeline, a fixed price, and full transparency at every stage.

01
Week 01

Discovery

We map your workflows, identify the highest-leverage automation, and define precisely what your sidekick will and won't do.

02
Week 02

Design

We architect the agent — selecting the right model, tools, and integrations. You review and sign off before we write production code.

03
Weeks 03–04

Build

We build, test, and iterate with you in the loop. Daily async updates. If something doesn't feel right, we hear about it before it's baked in.

04
Week 04

Deploy

We deploy to your infrastructure, hand over the keys, and document everything. You own it completely from day one.

0%avg. reduction in manual hours
0 wksfrom kickoff to production
0+sidekicks deployed
0%owned by the client

05 — proof

What operators actually say.

No vanity metrics, no fluff — just the people running the work.

Our support sidekick handled 68% of tier-1 tickets in the first month. The team finally has time to work on the hard problems again.

LP

Lena Park

Head of Operations · Northwind Logistics

We went from spending two days on weekly board reports to thirty minutes of review. The sidekick pulls everything together and writes the first draft.

MR

Marcus Reilly

VP, Revenue Ops · Lumen/Co

What I appreciated most was the handoff. The code is clean, the docs are real, and our team has been extending it without their help for months.

PA

Priya Anand

CTO · Helio Systems

custom build

Request a custom AI sidekick.

Tell us about the workflow you want automated. We'll scope it, design it, and send back a written proposal with a fixed price — no commitment required.

  • 1Your inputs go directly into our scoping process
  • 2We map trigger points, integrations, and outputs
  • 3You receive a written proposal with timeline and fixed price

Sidekick proposal intake

Quick presets

06 — questions

Things people ask.

If your question isn't here, just book a call — we'd rather answer it directly.

How do you handle our data?

Your data stays in your infrastructure. We build agents that run on your servers or your cloud account — we never store your proprietary data on our systems. Every engagement includes a data handling agreement before work begins.

What stack do you build on?

It depends on the sidekick. We work with the leading models — Anthropic, OpenAI, and open-source where appropriate — and integrate using your existing stack, whether that's REST APIs, webhooks, internal databases, or third-party tools. We don't impose a preferred vendor.

Who owns the code at the end?

You do, completely. We transfer full ownership of the codebase, documentation, and deployment configuration at project close. Any developer you hire can maintain or extend it. We build to be handed off.

What's the difference between a sidekick and a chatbot?

A chatbot responds. A sidekick acts. Chatbots sit in a UI and wait for questions. Sidekicks are integrated into your workflows — they receive triggers, run processes, call APIs, and produce outputs that go somewhere real. They're background workers, not front-of-house staff.

What happens after deployment?

Every Build engagement includes two weeks of post-launch support. After that, you're free to run it independently — or move to a Partner engagement for ongoing optimization and new sidekick development. We document everything so your team can own it without us.

[ ready when you are ]

Ready to meet your sidekick?

Tell us about the work your team shouldn't be doing. We'll show you what a sidekick can change in 30 minutes.